Developing Leadership Skills For Managers At Every Level!

A 1-day, 7 PDU (0.7 CEU) instructor-led program Effective leaders know how work gets done and understand how those doing the work make it happen. Tomorrow's leader must focus on creating an organization with an increased capacity to serve both employees and clients. A leader must be a master of communication, delegation, facilitation, and motivation. Leaders must also know how to achieve their goals by wielding power and influence appropriately. And they must do all this while still keeping their clients satisfied. While executives have an obvious need for leadership skills, managers at all levels of the organization also need these skills. This program focuses on the specific "learned" behaviors that successful leaders in an organization display every day, at every level. The program addresses your organization's real leadership needs through a series of short presentations and interactive exercises.  You will acquire a wealth of tools, tips, and techniques that you can immediately apply back at work. You will enhance your personal effectiveness and increase your organization's capacity to achieve its business objectives. Upon completion, you will be able to: Respond to the leadership challenges in your current business environment Create an atmosphere that fosters success Work effectively with people with differing values, priorities, and attitudes Overcome behaviors that impede success Communicate more effectively Manage the relationship between solving problems and making decisions Help your organization (and its people) work through changes Who Will Benefit? Executives who want to have their direct reports "step up" to business challenges and opportunities Senior managers who want to delegate work more efficiently and effectively Project and program managers who want to align and motivate full- and part-time team members Team members who want to learn how to take "ownership" of their projects Project managers and team leaders who wish to prepare for future challenges Agenda Morning Developing self-awareness as a leader by understanding your ·      Interpersonal role ·      Informational role ·      Decisional role Keys to active communication ·      10 Steps to Effective and Active Listening ·      Listening and Feedback for Effect Understanding and using power and influence ·      5 Levels of Power ·      Enhancing your influence and power Empowering others and delegating work ·      Delegation and competency - partners at work ·      Work, authority, and responsibility Motivating others and fostering their personal growth ·      Learn how employees create motivating environments ·      Affect personal development and growth paths Afternoon Solving problems ·      Get to the root of a problem - easily! ·      Develop processes that work Managing conflict ·      Separate people from issues ·      Develop multiple strategies Negotiating effectively ·      Prepare for successful negotiations ·      Develop BATNAs to get the best overall results Managing the client relationship ·      Establish connection and credibility ·      Build your client's confidence in you and your firm Developing business ·      Learn the six roles of your client's buying process ·      Develop tools for overcoming obstacles Contact us early to be sure to get the training dates you need.